Where can I receive my cargo after ordering?

We can ship your cargo to the closest sea port in your country or neighbor.  You can get it in your sea port if based on CIF term, or you can get your cargo in Chinese sea ports by your forwarder if based on FOB term.The delivery of the cargo is based on Bill of Loading though banks, so wherever possible, we recommend you use your official business address.



How long will my order take to arrive?

Delivery time usually takes 30~40 days on sea, although allow extra working days for custom clearance.
If the items you have purchased are in stock we will always endeavor to ship them to you as soon as we possibly can. It`ll take 15~20 days more for production if the items you have purchased are just coming out during its new crop season. Please note that if you order during a sale or new crop peak period, shipment can sometimes be delayed by a short period due to high volumes.

Can I track my order?

All cargos are shipped via International Forwarder. When your order is loaded you will receive an email from us confirming that your order has been shipped and advising your tracking information which will link to our forwarder’s web page so that you can keep an eye on progress.



What if I purchased a product on backorder?

Our products are popular and there would many new products come out during each new crop season monthly.  When we know we have products arriving in the not-too-distant future, we like to let you know and give you the opportunity to pre-order/backorder that product so that you do not miss out when the new crops arrives.



When product that has been finished production, we always aim to dispatch it to you on the same day.  While we send you e-mail estimated delivery dates for arrival of products, these dates can change as delays can occur that are out of our hands.   Sometimes products arrive earlier and occasionally they arrive later than our original estimated date.  We apology for any inconvenience that this may cause, but if you are ordering by backorder please do not rely on it being there by a specific date – we prefer to under-promise and over-deliver so the greater risk is that cargo will arrive sooner than informed through our e-mails.



Do you ship small quantity as LCL (less than container load) ?

We`re usually deliver full container load per order, which way would save your cost not only freight charge but also expensive testing and customs expenses. It would charge much more on LCL than full foot container.